Terms of Service

Welcome to Fresh Fruit Heaven

By using our website and services, you agree to comply with the following terms and conditions.

1. Delivery Service

Our delivery service is available worldwide, ensuring that you can enjoy fresh fruits no matter where you are. Please check our delivery zones and any specific import restrictions before placing an order to ensure a smooth delivery process.

2. Placing Orders

Orders can be placed through our website or by phone. It is important to ensure all details are accurate to avoid any delivery issues. Order changes or cancellations must be made within 30 minutes of placing the order to allow for timely processing and dispatch.

3. Pricing and Payment

All prices are listed in Kenyan Shillings and include applicable taxes, providing transparency in your purchasing experience. Payment can be made via mobile money, credit/debit cards, or other available methods at checkout, offering you flexibility and convenience.

4. Delivery Times

We aim to deliver orders within the specified timeframe; however, delivery times may vary due to customs, international shipping processes, and other unforeseen circumstances. Ensure someone is available to receive the delivery at the provided address to avoid any issues with delivery completion. We do not take responsibility for delays, damages, or losses caused by third-party couriers or customs.

5. Limitation of Liability

Fresh Fruit Heaven does not take responsibility for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the value of the order placed. We do not take responsibility for delays or issues caused by third-party couriers or customs during international deliveries.

6. Website Content

We strive to provide accurate and up-to-date information on our website; however, we do not guarantee the completeness or accuracy of the content. All content on our website, including images, text, and logos, is the property of Fresh Fruit Heaven and is protected by copyright laws. You may not reproduce, distribute, or use any content without our prior written consent.

7. Acceptance of Terms

By using our website and services, you agree to the terms outlined in this document. We reserve the right to update these terms and conditions at any time without prior notice. It is your responsibility to review the terms periodically for any changes.

8. Contact Us

If you have any questions or need further assistance, please contact us at:

9. Commitment to Quality

We are committed to providing you with exceptional service and quality products. Your satisfaction is our top priority, and we strive to exceed your expectations with every order. Thank you for your trust and continued support. We are here to ensure that your experience with Fresh Fruit Heaven is positive and enjoyable.

10. Appreciation

We appreciate your business and look forward to serving you again in the future. Thank you for choosing Fresh Fruit Heaven. We look forward to providing you with the freshest fruits delivered to your doorstep.